Dealer Name: Irvin Green Acura
| Name: Tom Marotta Location: Montgomeryville, PA |
I leased an Acura and went to buy another Acura from the dealership. The salesman told me that since I was staying in the 创Acura family创 I wouldn磘 have to pay the disposition fee on my leased Acura. Months later, I was billed for the disposition fee - When I called to inquire from the dealership, the salesman said, 创You only get the benefit if you would have financed with AHFC.创 Well, I had specifically asked that question during the negotiations... The salesman told me after the fact 创I can磘 remember WHAT I told you...Sorry, but those are the rules...创 The WORST part of this mess is that my very polite calls and letters to the management of the dealership AS WELL AS the parent company went unanswered for over 3 months!! When the parent company finally got back to me, they said 创Too bad.... It磗 the dealership and out of our control.创 My final call to the dealership, was met with beligerance and arrogance... They have all but admitted that they lied and have in a roundabout way have said 创Regardless of WHAT we may have TOLD you, you are out of luck!创 Just heard of a similar experience from an acquaintance about the same dealership.....